HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
We endeavour to despatch your order within 3-4 working days of receipt.
WHAT IF I WANT MY ORDER MORE QUICKLY?
Contact us and we will discuss other delivery options that would help you.
HOW MUCH WILL IT COST TO SHIP MY ORDER?
Standard shipping within the UK is FREE. If you require tracked or next day service we can arrange this by request. Our products be can despatched to addresses overseas, and we have three destination bands, Europe £10.00, US £25.00, and Rest of World £18.00.
HOW WILL YOU SHIP MY ORDER?
For UK destinations we despatch unframed print orders by Royal Mail 1st Class in a hardback envelope. Framed prints are despatched using Royal Mail and courier parcel delivery, carefully packaged to keep your purchase safe while it is on it’s way to you. For overseas orders we use international courier companies.
WHAT HAPPENS IF MY CHOICES ARE OUT OF STOCK?
If this happens we will let you know as soon as possible. Whilst we keep stocks and do everything we can to make sure that all items seen online are available, sometimes items may go out of stock temporarily, because of high demand.
DO YOU DELIVER TO P.O. BOXES?
No, unfortunately we cannot deliver to P.O. Boxes.
WILL MY ORDER BE SUBJECT TO VAT?
All prices shown include VAT at the standard UK rate. Orders shipping outside of the EU will not be subject to VAT. In all cases, you will see the VAT rate and amount to be charged when you checkout.
WILL I NEED TO PAY LOCAL TAX ON MY ORDER?
If your order is being shipped outside of the UK it may be liable to local taxes or duties. Any such charges are your responsibility.
HOW DO I CANCEL MY ORDER?
You can cancel your order at any time before it’s despatched. Simply send an email to firstname.lastname@example.org with ‘Order cancellation’ and your order number in the subject line and we’ll cancel it straight away.